Start of work of ZKTeco online technical support service

Release time:2019-05-22

Zkteco.systems started working online technical support service. Now each client can ask any question he is interested in using our service. To do this, you must register on our website. After confirmation of registration, you will have a personal account in which the history of all your technical support requests will be saved.

To report a problem in the configuration or maintenance of equipment, use the "Report a problem" item. Here, in addition to a comment with text, you can attach photos, screenshots and even a short video to maximize the information content of your request.

If you need to get advice on the project, then use the item "Consultation" . Describe in more detail the tasks of your project, as well as the equipment that you intend to use.

You will receive answers to all inquiries within 24 hours.

Using the capabilities of your personal account, you can download the instructions for the equipment, as well as download software products and the necessary instructions.

You can ask a question of technical support not only through the site, but also with the help of our public account in Viber . By clicking on the link you will be taken to a personal chat where you can ask any questions you may have. In the public account, we will upload all the useful information for our customers.